At Heartbeat Medical, we build a platform that enables healthcare providers to collect and analyze patients’ pre- and post-treatment input, empowering them to improve care based on the most important data point there is — each individual’s health-related quality of life.

Our product, heartbeat OS, is developed in close collaboration with medical professionals to serve the needs of multiple user groups: 

• Patients: surveys and recommendations; 

• Clinicians: task management and analytics tools; 

• Administrative personnel at hospitals and insurance companies: reporting and data visualization features;

• Internal teams: set up and maintain customers and their care pathways on our platform 

…all within a fully GDPR-compliant infrastructure.

Founded in 2014, Heartbeat Medical is Germany’s leading provider of digital Patient-Reported Outcomes (PROs) and Value-Based Healthcare (VBHC). Leading hospitals, more than 60 health insurers, and regulators trust our platform and share our vision: that Patient-Reported Outcomes should guide healthcare decisions — enabling better outcomes, greater transparency, and true patient centricity. Our work currently spans orthopedics, childbirth, malnutrition, and dermatology, with plans to grow further.

As a UX/UI Designer at Heartbeat, you’ll work across diverse sub-services, collaborating with engineers, product managers, Sales and Newbiz team, and customers. You will shape both the visual and functional aspects of our platform — transforming complex challenges into clear, effective solutions.

You will join a multidisciplinary team of engineers, data scientists, operations, and commercial experts, all dedicated to delivering solutions across multiple medical areas and use cases.

Location: Berlin

Type: part-time/full-time

Salary: 35.000-65.000 EUR (based on hours and relevant experience)

• Research: Partner with product managers to research how users interact with Heartbeat’s system, uncover pain points, and validate insights through testing and interviews (German required). Collaborate with Sales and NewBiz team to analyze market trends, competitor offerings, and identify new business opportunities from the customer pool.

• Turn user needs into features: Collaborate with cross-functional teams to translate research insights into functional product enhancements which simplify complex workflows and improve usability. 

• Act quickly, stay strategic: Be comfortable choosing minimal but viable solutions over perfect ones — you know which “good enough” truly moves the needle. You prioritize impact over perfection, understanding the ideal vision while delivering high-value, incremental improvements that solve the most pressing pain points first.

• Design & QA testing: In our company, the product team is responsible for quality assurance. You will conduct design reviews and full-cycle functional testing in collaboration with product managers to ensure feature quality, usability consistency, and alignment with both user and business requirements.

• Maintain and evolve Heartbeat’s design system: Ensure the design system remains scalable, consistent, and aligned with evolving product requirements.

We’re looking for a UX/UI Designer (d/f/m) who thrives in a fast-moving environment with limited resources. You enjoy the challenge of turning constraints into creativity — finding elegant, pragmatic solutions that move us forward today while staying aligned with the long-term vision. You move quickly from concept to delivery and find energy in solving complex problems with wit, focus, and adaptability.

Experience:

• 4+ years in UX/UI design for web-based applications or platforms

• Strong background in working with cross-functional teams and managing stakeholders

• Proven ability to navigate non-linear progress: see the “100% experience” but deliver the essential 20% that brings the most value under constraints

• Experience in contributing to or owning design systems serving multiple user segments

• Portfolio that tells the story — from big ideas to lean first releases. Demonstrates 0→1 projects, smart trade-offs, and iterative improvements under limited resources. Shows clear thinking, prioritization, and the ability to bring clarity in complex, evolving contexts

• Experience in SaaS, medtech, or healthtech is a strong plus

• Proficiency in Figma and prototyping

• Experience in usability testing and user research

• Familiarity with front-end technologies (HTML, CSS, React) is a plus

• Excellent communication skills in German and English (B2 or equivalent)

• Competitive compensation package

• A permanent contract

• 30 days of vacation leave (based on FT)

• Flexible and family-friendly working hours and policies 

• Hybrid and remote-friendly: with the main office in Berlin, we have a strong hybrid working culture that enables efficient teamwork and supports the ongoing development of our team members.

• An open-minded, international cross-functional team. We value opportunities to grow as a team by learning and developing new skills together. We value every idea and concern within our team.

• Urban Sports membership: Benefit from a subsidized Urban Sports Club membership giving you access to a wide range of sports and wellness activities.

• Corporate benefits: enjoy exclusive discounts and special offers from a wide range of partner companies (different vendors such as sports, fashion, tickets, home, etc.)

• Employee Referral scheme: benefit from our attractive employee referral scheme.

A SEAT AT THE TABLE
At Heartbeat Medical, we believe that today’s social structures disproportionately disadvantage people from marginalized communities — including People of Color, people with disabilities, working-class individuals, single parents, women, and members of LGBTQIA+ communities. We also believe that these groups must be actively included in the workforce! Therefore, we explicitly encourage people with these identities or from other marginalized communities to apply. We do not require a photo, nor information about your gender or legal status.

ACCESS TO THE OFFICE
Our office is wheelchair accessible in most areas. There is a ramp to enter the building (though no automatic doors), wheelchair-accessible restrooms, and desks.